Medical Receptionist / Secretary Vacancy at Summit Orthopaedics

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Summit Orthopaedics is a start up company dedicated to providing cutting edge solutions to bone and joint problems.

We are recruiting to fill the position below:

Job Title: Medical Receptionist / Secretary

Location: Lagos

Job Description

  • Summit Orthopaedics is a start up company dedicated to providing cutting edge solutions to bone and joint problems.

Job Description

  • Responsible for handling front office reception and administration duties, including scheduling meetings and travel for executives.

Receptionist Job Duties

  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by notifying provider of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
  • Comforts patients by anticipating patients’ anxieties; answering patients’ questions; maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
  • Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
  • Helps patients in distress by responding to emergencies.
  • Protects patients’ rights by maintaining confidentiality of personal and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.

Receptionist Skills and Qualifications

  • Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Professionalism, Quality Focus, Customer Focus, Organization, Handles Pressure, Phone Skills.
  • Bachelor’s degree in a related field.
  • 2 -3 years of work experience

Application Closing Date
22nd August, 2019.

How to Apply

Interested and qualified candidates should send their CV to: summitortho@yahoo.com using the “Job Title as subject of the email.

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Note: Applicants should reside within Ebgeda and its environs

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